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When will I get my card deposit released?

Your card deposit will be automatically released upon return of the rental. We will notify your bank about the cancellation to expedite the refund process.

For information, the amount deposited from your card at the beginning of the rental will remain with your bank and will not be transferred to us. It serves solely as a payment guarantee during the rental period.

The timeframe for releasing this hold varies depending on your bank’s internal procedures and typically takes between 1 and 30 business days.